Open for new opportunities in Dubai, UAE & across GCC regions.
Rogirex Negrete
Available for Opportunities

I'm Rogirex Negrete. Retail & Customer Specialist.

Results-driven professional with 10+ years of high-volume UAE and GCC experience managing customer-centric store environments and backend operations.

Dubai, UAE +971 50 793 4462 rogirex@outlook.com
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Professional Summary

Results-driven professional with over 10 years of UAE & GCC retail and customer service experience. Highly skilled at optimizing floor conversions, managing product display layouts, cross-functional logistics operations, CRM tools, and executing client retention standards.

Core Competencies

Sales & Operations

Retail Sales
Upselling Strategy
POS Architectures
Cash Operations
Merchandising
Store Layouts

Customer Relations

Client Success
CRM Architecture
Guest Resolution
Retention Focus

Logistics & Stock

Stock Systems
Quality Control
Floor Refills
Audit Audits

Technical Toolkits

MS Office Suite
Troubleshooting
Resource Allocation
Multilingual Sync

Experience

Retail Associate

Home Centre – Landmark Group

Dubai, UAE July 2025 – Present
  • Deliver personalized customer assistance to build loyalty and repeat traffic.
  • Drive floor revenue through smart product recommendations and cross-selling.
  • Manage high-volume POS transactions, structural returns, and item exchanges efficiently.
  • Maintain pristine corporate visual merchandising standards across the footprint.
  • Handle critical inventory tracking, auditing, and continuous stock replenishment.

Customer Service Expert (USA Account)

Teleperformance

Philippines July 2024 – March 2025
  • Managed critical, multi-channel customer communications to exceptional standards.
  • Resolved intricate billing inquiries and maintained fast structural account updates.
  • Executed real-time technical troubleshooting with clear consumer-facing language.
  • Leveraged inbound interactions to effectively pitch corporate cross-selling initiatives and promotions.

Sales Store Associate (Furniture)

Landmark Group Inc.

Qatar Jan 2022 – June 2024
  • Guided corporate and individual showroom furniture sales consultations.
  • Supervised general daily floor and showroom system operations.
  • Optimized layouts based on tailored visual merchandising instructions.
  • Led periodic scheduled and structural inventory audits.

Store Supervisor / Visual Merchandiser

I-Fashion Marketing

Philippines May 2014 – Dec 2021
  • Directed total lifecycle retail operations alongside floor business tracking.
  • Supervised, scheduled, and structured training programs for frontline retail staff.
  • Designed and executed high-conversion floor layout visual merchandising strategies.
  • Improved overall store aesthetic presentation to drive increased visitor foot traffic.

Education & Credentials

Bachelor of Science in Secondary Education

Rizal Technological University

Graduated 2018

Nursing Assistant Certification

Professional Credential — Qatar

Issued August 2023

Communication Matrix

English (Fluent)
Tagalog (Native)
Arabic (Basic Conversational)

Get In Touch

Location

Dubai, UAE

Phone

+971 50 793 4462

Email

rogirex@outlook.com

LinkedIn

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